Public Holiday Operating Times

In recognition of the Labour Day Public Holiday on Monday, 3 October, there will be changes to Centre times, programs and services: Gym, Aquatics, Group Fitness, Swimming Lessons and more.

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Keep it flexible with one of our no-lock in, ongoing membership options.

For those that like more freedom with their fitness.

  • Access to all facilities and programs that our centre has to offer
    With plenty of choice to achieve your goals:
    • Modern Gym - Pin-loaded, Cardio, free-weights, and elliptical equipment.
    • Over 150 Group Fitness Classes per week including:
      • Pilates Reformers
      • Pilates
      • Yoga
      • Les Mills
      • Epic and Ultimate (HIIT-Style)
      • Boxing
      • Zumba
      • Aqua (deep-water and shallow-water)
      • Cycle
    • Personalised Exercise Program and re-assessments
    • Pools for deep-water or shallow-water Lap Swimming or Rehabilitation Lanes
    • Member discounts on gym programs (10-Week Challenge and RIPPED (6-week small group coaching))
    • Member discounts on Personal Training
    • Full-service showers and locker facilities
    • Steam Room and Sauna
    • Jet Pool access for recovery and relaxation
    • Member Events
    • 28-days fee free suspension
    • Creche access ($2.50 per session fee available in packs of 10)
  • Gym & Swim Membership - How to Join online
    1. Select your membership of interest - follow the list of available options
    2. Once you have selected your membership, please register your details, create your password.
    3. Select 'Next'.
    4. Check your summary, complete the membership agreement and select 'Next'
    5. Make payment

      • Select your preferred payment method (bank details or credit card/debit card) for your contract and select 'next'.

      Payment Methods

      Please note, these details you enter will be linked to your contract for all future payments. You can change your payment details in the future using your online customer portal

      Bank details

      • Enter your bank details.
      • You will be taken to the payment gateway to make your initial payment which will need to be made by a credit/debit card.
      • Make payment.

      Credit/debit card

      • Enter your credit/debit card details.
      • Make payment.
      • Contract confirmation.

    You will receive an email confirming that you are now a member with your contract attached.

    Visit us to collect your membership access card and ask us any questions you may have.

    Please note not all memberships are available online.


Full Fee Flexi Membership

$24.98/w
No-lock in
Join online or enquire below

Concession Flexi Membership

$22.48/w
No-lock in
Concession card and senior card holders
Join online or enquire below

Family & Friends Flexi Membership

$22.48/w
No lock-in
Want to join with a friend? Know someone who is already a member? Link your account and you'll both receive the friends and family discount.
Enquire below

Family & Friends + Concession Flexi Membership

From $20.23/w
No lock-in
Concession card and senior card holders who can link their membership to a family or friend who is a member.
Enquire below
  • How to Join

    Join online

    Get started today with two easy quick steps.

    1. Select your membership of interest - follow the list of available options
    2. Once you have selected your membership, please register your details and complete the membership agreement.

    Family Memberships, High School Memberships and Corporate Memberships are not available online


    Book an appointment online

    1. Select your membership of interest - follow the list of available options
    2. Once you have found your membership, request to book an appointment online by completing the online form at the bottom of the page.

    High School Memberships will need to provide a valid high school identification card at their appointment and bring along a parent or guardian to co-sign the paperwork if they are under 16.

    Under 16 years will be required to complete an introductory session with our trained staff before using the Gym. The parent will need to attend this session. Over 16 do not need to complete an introductory session however it is recommended for guidance and safe practices.

    Walk-in

    We recommend pre-booking a time to avoid extended waiting times for the next available appointment, however walk-ins are welcome.

    Visit the Centre to meet with a Membership Services Officer who will provide information on your membership options, the facilities and get you started.

    High School Memberships will need to provide a valid high school identification card at their appointment and bring along a parent or guardian to co-sign the paperwork if they are under 16.

    Under 16 years will be required to complete an introductory session with our trained staff before using the Gym. The parent will need to attend this session. Over 16 do not need to complete an introductory session however it is recommended for guidance and safe practices.

    Call us to book

    Alternatively, please call us on (08) 8198 0198 and we will book you in for an appointment. 

  • Paying Membership Fees

    Pay fortnightly, by direct debit

    Memberships are paid fortnightly by direct debit. You can pay from any of your accounts that allow direct debit, including a credit card account (Visa or MasterCard only).

    Debits are made every second Thursday (or the following business day if it's a public holiday).Please ensure you have the direct debit funds in your account by 12pm (ACST) the day before the direct debit. It may take a few days for the debit to show on your account.

    Your obligations with direct debit

    You must ensure that you:

    • have enough money in your account on the direct debit date, and up to 5 days after
    • make any changes to your direct debit details at least 72 hours before a payment is due.
      • We are unable to process any payment detail changes made:
        • after 12pm the Wednesday before the direct debit via the online customer portal,
        • after 5pm the Wednesday before the direct debit for in-centre requests.
    • for suspensions and cancellations, please refer to "Suspending and Cancelling Memberships" below

    Payment failures

    If your direct debit fails we will:

    • notify you by SMS, email or post - so make sure you keep your contact details up to date
    • charge a $15 administration fee
    • ask you to pay the outstanding amount at your next visit to the centre, or add it to your next direct debt.

    Rejected amounts are automatically added to your next direct debit on a first occasion. Rejections following an initial unresolved rejection will result in being denied membership access with payment required at reception before membership entry is reinstated.

    We will continue to debit your account for any amounts outstanding, after making reasonable efforts to contact you.

    Loss of membership card or wristband

    If a member loses their membership card or wristband they can buy a new card at the front desk for $8.00.

    Direct Debit Dates

    2022 Direct Debit Dates
    29/09
    13/10
    27/10
    10/11
    24/11
    8/12
    22/12

  • Suspending or Cancelling Memberships

    Suspending your membership

    You can suspend your membership for a minimum of two weeks, and up to 26 weeks. To do this you must either:

    1. Visit the online portal
      • Go to Account > Contract details
      • Select your contract you wish to suspend
      • Select Suspend Contract
      • Select your Suspension option
      • Complete your suspension start, return date and reason and select confirm.
    2. fill out an amendment form at the Centre 

    Your suspension must be lodged at least three business days before the start of your suspension.

    Suspending is up to 28 days free and then 0.71 cents per day*

    *Terms and conditions apply

    Medical suspensions

    To suspend your membership on medical grounds, you must provide a valid medical certificate covering the relevant dates. We cannot backdate a medical suspension beyond one month.

    You will not pay any fees during a medical suspension.

    To request a medical suspension, please visit the Centre with your medical certificate, and complete an amendment form.

    Cancelling your membership

    Cancelling a Periodical Gym & Swim Membership: You must give us 14 days' notice when filling out a cancellation form in centre. You must pay all outstanding fees before you can cancel. Credits on your account are not refundable.

    Cancelling a Fixed Term Gym & Swim Membership: You must give us notice in writing when filling out a cancellation form in centre. You must pay all outstanding fees, plus your exit fee if you are cancelling prior to your contract end date before you can cancel. Credits on your account are not refundable.

    We recommend you contact your bank to confirm the cancellation of direct debit membership payments.

    You must visit the Centre and complete a cancellation form to request a cancellation. Cancellation requests are not valid unless a cancellation form has been completed and confirmed via our finance team.

  • Updating your personal details

    Updating your details

    Most of your personal details can be updated via the online customer portal. For email and name changes please visit the Centre to update.

    It is important to keep your details updated, so that you receive any important correspondence from our team regarding your membership.

Enquire

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