Preschool

Infant and Preschool lessons

• Babies must be at least 6 months old
• Children in nappies must wear aqua nappies that are tight fitting around the thighs (you can buy them in centre)
• Parents should bring bathers during the first few lessons, in case the child gets upset and needs support in the water

All child lessons

• Bring bathers, towel, goggles (recommended, but not required) and dry clothes
• Come to the edge of the pool at the start of the lesson and directly hand over your child to the teacher
• Watch the lesson (Preschool classes)
• Stay as close as possible to the lesson (for example, by sitting in the chairs around the pool)
• Come to the edge of the pool at the end of the lesson and collect your child
• Photos are only allowed in the pool area with prior arrangement (never in the change room area). See our FAQs page for more information.

To provide a safe environment for your child, parents/carers must stay in the pool with infants for the whole lesson.

We can develop swimming lessons on request to cater for participants with special needs.

We can custom-design swimming programs for school or community groups of all ages with intellectual or physical disabilities. The programs focus on improvement of health and wellbeing and enhance self confidence.
Our teachers are AUSTSWIM accredited, and provide a safe, social and encouraging learning environment. To find out more, contact our friendly customer service team on (08) 8198 0198.

You have three options to enrol.

1. Register online (online not available for Adult, Privates and Access).
   • complete the level-assessment and membership agreement and enrol into your preferred time. Guides are available on this page for help with enrolment
2. Feel free to come into the Centre and speak to one of our customer service officers.
3. Call us on (08) 8198 0198.

Swimming lessons members receive:

• One 30-minute swimming lesson per week
• 12 make-up lessons per calendar year (with no more than four make-up lessons per term). See our make-up lessons policy for details.
• Access to Splash Park and the Leisure Pool outside lesson times. For further information please click here.

Parents of children will receive:

• Access to the online customer portal to allow you to track your child’s achievements as they progress through the swim program.

Fees effective 16 March 2023.
Swimming Lessons are direct debited fortnightly.
Please call us for all other rates including Junior Squad, Deep Fish, Access or Private.

To enrol your child or someone who you are a guardian for:

1. Create Account
   • Visit the online customer portal
   • Select 'Swimming Lessons'
   • Select 'Create Free Guest Account'
   • Complete your (the responsible parent/guardian) details.
   • Select 'create account'
   • Select 'Customer portal' to be taken to the Swimming Lessons timetable
2. Add a Student
   • You should be automatically directed to the Swimming Lessons timetableIf you cannot see the timetable select 'Book' and 'Swimming Lessons'
   • In the top right select the 'Add a student'
   • Complete the student details.
3. Determine your level (students must complete a level assessment to enrol in a day and time)
   • Select the Swimming Lessons Category to start the self-assessment 
   • Answer questions
   • Your level will be assigned
   • Select 'Next' to receive confirmation that you student account has been created.
   • Select 'Select day and time' to be taken to the Swimming Lessons timetable for your allocated level.
4. Enrol into your class day and time
   • Search and select your class day and time. These will be filtered to your allocated level
   • Select 'enrol now'
   • In the pop-up window, select 'enrol now' for the student you wish to enrol in this class.
5. Make payment
   • Select your payment plan
   • Complete the agreement of terms and conditions
   • Select your preferred payment method (bank details or credit card/debit card) for your contract and select 'next'.

Payment Methods

Please note, these details you enter will be linked to your contract for all future payments. You can change your payment details in the future using your online customer portal

Bank details

• Enter your bank details.
• You will be taken to the payment gateway to make your initial payment which will need to be made by a credit/debit card.
• Make payment.

Credit/debit card

• Enter your credit/debit card details.
• Make payment.
• Contract confirmation.

You will receive an email confirming that you are now a member with your contract attached.

Visit us to collect your membership access card and ask us any questions you may have.