26 May 2020 Update
SA Aquatic & Leisure Centre aiming to reopen the Gym for cardio and weights training 9 June 2020
We were delighted to hear the State Government announcement on Monday, which has moved Step-2 Roadmap to easing of restrictions forward.
We are working hard to reopen the Gym for cardio and weights training on Tuesday 9 June 2020.
To achieve this deadline, we are:
- Welcoming back many of our wonderful staff to the Centre from being stood down
- Developing the booking process for the gym (per use basis)
- Developing traffic flow structures
- Developing social distancing structures
- Ensuring we have hygiene amenities available such as hand sanitisers, wipes, and cleaning equipment
- Meeting Council and Government requirements in a timely and safe manner
The 3 deep water pools remain open for lap swimming. All other services remain suspended. To read more about lap swimming or book please click here.
We will release more information once available. Stay tuned on our Facebook page and website for updates.
The SA Aquatic & Leisure Centre and The Y are using all of our experience and expertise to kick start your fitness and well-being.
19 May 2020 Update
We are now open for lap swimming in three of our pools
On Friday the 8th May 2020, the South Australia government released their roadmap to easing COVID-19 restrictions.
We are excited to announce that as of Wednesday 20th May 2020, we will implement Step-1 easing and will open three of the deep water pools for Lap Swimming. The safety of the community is important so please expect to see strict social distancing measures when you arrive for a lap swim.
- No showering
- No change room use
- No locker use
- No Multi-Level Car Park
- No bookings or payments on site. You must book online prior to visiting the Centre
Operating times for Lap Swimming as of 20th May 2020:
Monday to Friday – 7am to 8pm
Saturday – 7am to 5pm
Sunday – Closed
The current social distancing restrictions allow for 1 person for every 4 square metres to a maximum of 10 persons per pool. These restrictions limit our operational capacity so we can unfortunately only offer Lap Swimming at this stage. All other services will be made available as we receive direction from State Government.
On-line bookings essential – You will not be able to make any bookings at Front Desk, therefore please be sure to book online.
To find out more, or to book a lane for Lap Swimming, please visit the lap lane availability page or simply follow the link below.
Be sure to view our frequently asked questions below.
Frequently asked questions for Lap Swimming
How can I book a lane for my lap swim?
Visit the Lap Lane availability page prior to attending the Centre and follow the prompts. Payment is required in advance. Bookings open 48 hours prior and close one hour prior to each Lap Swim session. You are able to change your booking up to two hours prior to your start time.
Can people from the same household share a lane?
No. Due to the rules of one person per lane a separate booking with a separate lane is required to be made for each family member
When will Exercise Physiology will be able to resume?
Exercise Physiology may be included in future steps. More information to follow.
Is the Leisure Area, Leisure Pools or Splash Park open?
No, not at this stage.
What is the price for Lap Swimming?
Member Price: (for current Gym members) $7 per person, per visit. Please note all membership direct debits are currently on suspension. We request all members to pay on a per use basis at a member discounted rate.
Casual Price: $9
Multi-Visit Swim Pass Holders Price: One visit will be debited off your Multi-Visit Swim Pass per booking.
Why do existing members need to pay for a lap swim?
All existing member accounts are currently on suspension and no direct debit payments are being made. As such Membership fees are not charged and we ask that everyone uses the facility on a per use basis. We appreciate member loyalty and therefore we have discounted the Lap Swimming Member price to $7 per visit.
Do I need to bring my Multi-Visit or Membership Card?
No, simply provide your name and booking confirmation at the front desk and we will do the rest.
How do I get into the venue?
The Multi-Level Car Park is closed, therefore we advise arriving early to allow time to find a park. Make your way to the Main Entry. You may be required to wait at the doors prior to your session start time. Please use the hand sanitiser provided on entry. Follow the floor markings and line up at the Front Desk, keeping 1.5 metres away from others.
Can I use the Change Rooms?
No – unless it is necessary to use the toilet. You are required to arrive at the Centre, ready to swim. A deck coat or warm towel are the quickest way to enter and leave the facility.
Why is there only one swimmer per lane?
The SA Aquatic & Leisure Centre is taking direction from A Roadmap for South Australia and the Emergency Management (Non-Essential Business and Other Activities No 5) (COVID-19) Direction 2020. From these, South Australians are bound by and are provided with information relating to the easing of restrictions on specific activities, including public swimming pools. This means one swimmer per lane is the restriction in this phase. This restriction also considers staff that will be present.
Why can’t I use the change rooms?
The SA Aquatic & Leisure Centre is taking direction from A Roadmap for South Australia and the Emergency Management (Non-Essential Business and Other Activities No 5) (COVID-19) Direction 2020. From these, South Australians are bound by and are provided with information relating to the easing of restrictions on specific activities, including public swimming pools.
How long do I have to swim?
The Lap Swim service is available Monday to Friday from 7am to 8pm and Saturday from 7am to 5pm. We are closed for Lap Swimming on Sundays. Your Lap Swim time commences on the hour. You have one hour in the facility. We recommend you use your hour for approximately 45 minutes of swimming, allowing for time to collect your belongings and exit the centre. You must depart the Centre prior to next session commencing. Please follow Lifeguard instructions who will advise you when it is time to leave the water, collect your belongings and proceed to the exit.
How do I leave the venue?
Please exit the Centre via Event Entry doors. Staff will provide direction and there will be signage to lead the way.
Does my data stay in Australia?
Yes. Your personal data captured by the online booking system Nabooki, is saved on a server situated in Australia.
Can I use the café?
Yes, for take-a-way purposes only.
Will I be safe?
As safe as you can be at this time. The SA Aquatic & Leisure Centre has all the required social distancing measures in place. We are following good hygiene practices and adhere to A Roadmap for South Australia. To implement Step 1 of the Roadmap, the South Australian State Co-ordinator updated the relevant Direction to Emergency Management (Non-Essential Business and Other Activities No 5) (COVID-19) Direction 2020. South Australians are bound by this which provides information relating to the easing of restrictions on specific activities, including public swimming pools.
Why are you not offering exercise physiology/rehab/shallow pool space?
At this stage we are unable to offer these services/spaces. These space may be looked at in future steps. The SA Aquatic & Leisure Centre are working hard on social distancing and traffic flows. We are working together with all partners and think at this time this area will be better served when further restrictions are eased.
Are SASI and Marion Squads training in this time?
Yes. The SA Aquatic & Leisure Centre is built for the community and High-Performance Swimming, Diving and Water Polo. All these groups are also members of the SA Aquatic & Leisure Centre. Some of these groups have paved the way for our reopening. This is a world first and these groups have assisted in creating a case study for how to open safely.
Is the Gym or Swimming Lessons available?
No, not at this stage. We are working with Federal and State Government regulations and will advise the community of a re-start date.
Is the Steam Room or Sauna Room available?
No. These two services are advised by legislation not to open in step 1 – easing of restrictions.
23 March 2020 Update
Gyms and indoor sporting venues to shutdown Australia-wide
All program activities at the SA Aquatic & Leisure Centre will be suspended from 12pm (noon), Monday 23 March 2020. This closure will stay in effect until the relevant authorities advise of a possible reopening date. The closure follows the Federal Government’s announcement on Sunday 22 March to close all non-essential services which includes all gyms and indoor sporting venues nationwide to limit the exposure and transmission of COVID-19.
The following services are suspended from 12pm (noon), Monday 23 March 2020.
- All member fees have been placed on suspension
- Gym and all Group Fitness Classes suspended
- All pools closed for lap swimming, Diving, Water Polo, Squad training, Marion Swimming Club training as well as Wibit
- Swimming Lessons are suspended
- Exercise Physiology closed until further notice
- Birthday parties are suspended
- Creche is suspended
The loss of access to our pools, gym facilities and fitness programmes will be difficult for the community, but the team at the SA Aquatic & Leisure Centre urges all members and visitors to understand the devastating and fatal impacts that Covid-19 can have, particularly on those most vulnerable in our community, and the need for a unified national responses.
We cannot stress strongly enough the importance of social distancing and good personal hygiene as a safeguard for ourselves, our families and our community. These are the most powerful protections that we have against the virus while medical science races to develop a vaccine.
To prevent the spread of COVID-19 it is also important that we recognise the common symptoms of infection and that we self-isolate and report them if they appear. Symptoms can include fever, cough, sore throat and shortness of breath. If you have these symptoms it is imperative that you call your GP or the Coronavirus Health Information Line on 1800 020 080 for information on what to do next.
While the Centre is closed, memberships and program payments by direct debit will be automatically suspended and any prepaid amounts will remain in credit for use on reopening. If personal training or other programmes have been purchased outright the expiry date on those arrangements will be extended and the sessions will be available as soon as we reopen.
Fixed term and upfront members will also receive extensions to cover any length of closure.
Please note that we do not have any staff at this time as the Centre is closed. Your request will be processed when the Centre reopens. Please send any membership related requests to firstname.lastname@example.org.
We will provide updates as they become available. In the meantime, you can keep updated via this webpage and on our Facebook page.
Frequently asked questions about mandated closure
Why has the Centre closed?
The Federal Government implemented national restrictions on social gatherings which has resulted in the mandatory closure of all indoor sport facilities, recreation centres and gyms throughout Australia as of noon on 23/03/2020.
What is happening with staff?
We appreciate your concern for our staff. Please be assured that supporting our staff and volunteers through this difficult and uncertain period is our top priority. We are communicating directly with all staff to ensure they are equipped with the right information.
Can I suspend or cancel my Gym membership or swimming lessons due to the Coronavirus disease (COVID-19)?
IF CENTRE IS MANDATED TO CLOSE: Your membership will automatically be suspended until the Centre reopens (i.e. direct debit charge suspended). We will keep you updated with new information as it is made available. Any prepaid amounts will remain in credit for use on reopening.
Membership cancellations will also be processed for those members who prefer not to be placed on suspension. Please send any membership cancellation requests via email to email@example.com. All standard cancellation fees will be waived at this time.
What about fixed term or upfront members?
IF CENTRE IS MANDATED TO CLOSE: Fixed term and upfront members will also receive an extension to their expiry for the length of closure. This will also be administered upon reopening.