Gyms and indoor sporting venues to shutdown Australia-wide
23 March 2020
All program activities at the SA Aquatic & Leisure Centre will be suspended from 12pm (noon), Monday 23 March 2020. This closure will stay in effect until the relevant authorities advise of a possible reopening date. The closure follows the Federal Government’s announcement on Sunday 22 March to close all non-essential services which includes all gyms and indoor sporting venues nationwide to limit the exposure and transmission of COVID-19.
The following services are suspended from 12pm (noon), Monday 23 March 2020.
- All member fees have been placed on suspension
- Gym and all Group Fitness Classes suspended
- All pools closed for lap swimming, Diving, Water Polo, Squad training, Marion Swimming Club training as well as Wibit
- Swimming Lessons are suspended
- Exercise Physiology closed until further notice
- Birthday parties are suspended
- Creche is suspended
The loss of access to our pools, gym facilities and fitness programmes will be difficult for the community, but the team at the SA Aquatic & Leisure Centre urges all members and visitors to understand the devastating and fatal impacts that Covid-19 can have, particularly on those most vulnerable in our community, and the need for a unified national responses.
We cannot stress strongly enough the importance of social distancing and good personal hygiene as a safeguard for ourselves, our families and our community. These are the most powerful protections that we have against the virus while medical science races to develop a vaccine.
To prevent the spread of COVID-19 it is also important that we recognise the common symptoms of infection and that we self-isolate and report them if they appear. Symptoms can include fever, cough, sore throat and shortness of breath. If you have these symptoms it is imperative that you call your GP or the Coronavirus Health Information Line on 1800 020 080 for information on what to do next.
While the Centre is closed, memberships and program payments by direct debit will be automatically suspended and any prepaid amounts will remain in credit for use on reopening. If personal training or other programmes have been purchased outright the expiry date on those arrangements will be extended and the sessions will be available as soon as we reopen.
Fixed term and upfront members will also receive extensions to cover any length of closure.
Please note that we do not have any staff at this time as the Centre is closed. Your request will be processed when the Centre reopens. Please send any membership related requests to email@example.com.
We will provide updates as they become available. In the meantime, you can keep updated via this webpage and on our Facebook page.
1. Can I suspend or cancel my Gym membership or swimming lessons due to the Coronavirus disease (COVID-19)?
IF CENTRE IS MANDATED TO CLOSE: Your membership will automatically be suspended until the Centre reopens (i.e. direct debit charge suspended). We will keep you updated with new information as it is made available. Any prepaid amounts will remain in credit for use on reopening.
Membership cancellations will also be processes for those members who prefer not to be placed on suspension. Please send any membership cancellation requests via email to firstname.lastname@example.org. All standard cancellation fees will be waived at this time.
2. What about fixed term or upfront members?
IF CENTRE IS MANDATED TO CLOSE: Fixed term and upfront members will also receive an extension to their expiry for the length of closure. This will also be administered upon reopening.
3. Why has the Centre closed?
The Federal Government implemented national restrictions on social gatherings which has resulted in the mandatory closure of all indoor sport facilities, recreation centres and gyms throughout Australia as of noon on 23/03/2020. Media statement.
4. What is happening with staff?
We appreciate your concern for our staff. Please be assured that supporting our staff and volunteers through this difficult and uncertain period is our top priority. We are communicating directly with all staff to ensure they are equipped with the right information. SA Health - https://www.sahealth.sa.gov.au/wps/wcm/connect/Public+Content/SA+Health+Internet/